We are well known for our exemplary customer service. At L&M, going the extra mile is standard operating procedure. Here are just a few true stories about our service and several recent customer comments.
“High quality packaging is definitely important. Shipping and handling is a big concern for us and L&M is really good about sizing considerations. I appreciate the investment L&M has made in equipment. It’s always a pleasure to work with everyone there.”
—Alex Sielaff, president, Sielaff Corporation, Mineral Point, Wisconsin
“The L&M design team does an outstanding job of developing cartons and pads for difficult-to-package items. They are extremely responsive to our scheduling and shipping needs. L&M has also provided storage services, enabling us to deal with fluctuating finished product volume.”
— John, Streit, owner, Keystone Display, Inc., Hebron, Illinois.
“We have a high quality product—and we need an equally high quality box.L&M’s packaging solutions enhance our brand. It also protects our product thereby reducing the potential for damage and returns. Also, I can monitor the number of boxes we’re using and adjust the shipments to meet our particular needs that month. We have a great partnership!”
—Dan Moreno, purchasing manager, Skyline Furniture, Thornton, Illinois
“There are a zillion corrugated boxing companies out there. Early on, I worked with others. What I found was that the first time, the packaging was fine, but not always of a consistent quality. Now, L&M supplies all of our boxes. The turn-around is quick — typically 2-3 days — and the quality is top-notch.”
— Mary Pittman, co-owner, Mill Creek Cheese, Arena, Wisconsin.